Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors of your site via our widgets on display on the site.

You may respond to these questions and then choose to display both the question and answers on the widgets to help future site visitors make quick decisions.

However, in case you want to turn off the display of questions and answers for the product widget, follow these steps below;

Note: You will need to be on the Lunch and higher plans to use the Q&A feature.

Turning off Q&A for product widget

  1. In your dashboard, click on Customization from the left menu panel.

2. Click on the Product tab to display the settings for the product widget, then click to turn off your Questions and Answers tab. Click Save to save your updated settings

Note that to turn off the Questions and Answers for your onsite widget, select onsite widget instead of product widget from the list of widgets section in the steps above, and follow the same steps.