Questions and Answers (Q&A) feature allows you to receive queries/inquiries in the form of questions from visitors of your site via our widgets on display on the site.

You may respond to these questions and then choose to display both the question and answers on the widgets to help future site visitors make quick decisions.

However, in case you want to turn off the display of questions and answers, follow these steps below;

Note: You will need to be on the Lunch and higher plans to use the Q&A feature.

Turning off Q&A for onsite widget

  1. In your dashboard, click on Customization from the left menu panel.

2. Click on the Onsite tab to display the settings for the Onsite widget.

3. Click to turn off your Questions and Answers tabs from the list provided

4. Save settings to apply the changes and have your Questions and Answers tabs turned off.

Note that to turn off the Questions and Answers tab for your product widget, select product widget instead of onsite widget from the list of widgets section in the steps above, and follow the same process.