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For platforms like Etsy, when we get reviews via the Etsy API, they do not send along the review images. This means, you may have a review with an image on Etsy, however, in our dashboard, the image will be absent.
In situations like this, we have built an Add Image feature that allows you to manually add the images to the review.
Here is how to use the feature.
1- Login to the Kudobuzz dashboard and navigate to the Manage Reviews section.
2- For the review with the missing image, click on it and look at the detail section. You will see an Add Image option. Click on Add Image to add an image to the review.
3- On click, you get a modal that allows you to upload an image. Click on Save button after uploading the image.
The image should be added to the review.