FAQs

Frequently Asked Questions from users

Kena Amoah avatar Naana Mensa avatar Abdul Rahim avatar
30 articles in this collection
Written by Kena Amoah, Naana Mensa, and Abdul Rahim
FAQs

Can I enter reviews manually?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

Can I respond to reviews ?

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Written by Kena Amoah
Updated over a week ago

Can I delete reviews?

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Written by Naana Mensa
Updated over a week ago

Why are my published product reviews not showing up on my site?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

Why are my reviews not syncing from Facebook?

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Written by Kena Amoah
Updated over a week ago

Can I import reviews from other review apps?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

I imported reviews and they all have the same name. Now what?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

I've added the Slider Widget but why do I only see the arrows on my site?

Naana Mensa avatar
Written by Naana Mensa
Updated over a week ago

Why do I get errors when I try importing my reviews.

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

What are the mandatory (required) fields when importing reviews?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

I need to add another social account but I get the prompt : "You have exceeded your plan limit"

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Written by Kena Amoah
Updated over a week ago

Do you have a reseller dashboard or offer white-label programs?

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Written by Kena Amoah
Updated over a week ago

In-app Chat button not showing on page

If the in-app chat button does not display on a user's page
Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

How do I remove the Kudobuzz logo?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

When I installed Kudobuzz, I didn't set up a password. Why is Kudobuzz requiring one?

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Written by Kena Amoah
Updated over a week ago

How can I delay the time it takes for a customer to be asked for a review?

Naana Mensa avatar
Written by Naana Mensa
Updated over a week ago

How do I remove the widget/review tab showing everywhere on my site?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago

Can I use my Kudobuzz account on more than one site?

Kena Amoah avatar
Written by Kena Amoah
Updated over a week ago