FAQs

Frequently Asked Questions from users

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30 articles in this collection
Written by Naana Mensa and Alpha Grace

Why are my star ratings not showing on all my collection pages?

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Written by Alpha Grace
Updated over a week ago

Why is my star rating and product reviews widgets not showing?

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Written by Naana Mensa
Updated over a week ago

How can I delay the time it takes for a customer to be asked for a review?

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Written by Alpha Grace
Updated over a week ago

Kudobuzz Review Tags Explained

All about the review tags on Kudobuzz
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Written by Naana Mensa
Updated over a week ago

Why are my star rating and product reviews widgets not showing?

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Written by Alpha Grace
Updated over a week ago

I Have Installed the App, What Next?

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Written by Alpha Grace
Updated over a week ago

How do I connect and disconnect my social accounts?

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Written by Alpha Grace
Updated over a week ago

Can I respond/reply to reviews?

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Written by Alpha Grace
Updated over a week ago

Can I delete reviews?

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Written by Alpha Grace
Updated over a week ago

Why are my published product reviews not showing up on my site?

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Written by Alpha Grace
Updated over a week ago

Why are my reviews not syncing from Facebook?

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Written by Alpha Grace
Updated over a week ago

Can I import reviews from other review apps?

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Written by Alpha Grace
Updated over a week ago

I imported reviews and they all have the same name. Now what?

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Written by Alpha Grace
Updated over a week ago

What are the mandatory (required) fields when importing reviews?

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Written by Alpha Grace
Updated over a week ago

I need to add another social account but I get the prompt: "You have exceeded your plan limit"

Connecting other social accounts needs upgraded plan
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Written by Alpha Grace
Updated over a week ago

Do you have a reseller dashboard or offer white-label programs?

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Written by Alpha Grace
Updated over a week ago

In-app Chat button not showing on page

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Written by Alpha Grace
Updated over a week ago

How do I remove the Kudobuzz logo?

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Written by Alpha Grace
Updated over a week ago

When I installed Kudobuzz, I didn't set up a password. Why is Kudobuzz requiring one?

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Written by Alpha Grace
Updated over a week ago

How do I remove the widget showing everywhere on my site?

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Written by Alpha Grace
Updated over a week ago

Can I use my Kudobuzz account on more than one site?

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Written by Alpha Grace
Updated over a week ago

Stuck at onboarding? Here's what to do.

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Written by Alpha Grace
Updated over a week ago

Why are my reviews not showing though they are published?

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Written by Alpha Grace
Updated over a week ago

Can I upload reviews manually?

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Written by Alpha Grace
Updated over a week ago

Why are all my Amazon reviews not in?

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Written by Alpha Grace
Updated over a week ago

Why there is a separate email template for Single Product Order and Multiple Products Order?

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Written by Alpha Grace
Updated over a week ago

How can a customer ask a question?

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Written by Alpha Grace
Updated over a week ago

How can I change the date format of my reviews?

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Written by Alpha Grace
Updated over a week ago

How do I update my email address?

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Written by Alpha Grace
Updated over a week ago

Why is my Etsy URL not connecting?

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Written by Alpha Grace
Updated over a week ago