Our review request emails are structured differently depending on whether the order contains a single product or more than one product.
For single product orders, we display the review collection form straightaway in the email to make it easy for your customers to leave the review.
For multiple product orders, we list the products for the customer to choose which ones to write a review for. If the customer clicks to write a review for a product, the review collection form then shows for that product.
This is why we have separate templates depending on the type of order. This way you can use the power of your language to convince your customers to leave a review for you.